Terms and Conditions for Pressure Washing Services in Edmonton
Welcome to our comprehensive Terms and Conditions for pressure washing services in Edmonton. These terms govern your use of our services and outline the responsibilities and expectations between our company and our valued customers.
1. Service Description
We provide professional pressure washing services for residential and commercial properties in Edmonton. Our services include exterior house washing, driveway cleaning, deck and patio maintenance, and more. Utilizing high-quality equipment and eco-friendly cleaning agents, we ensure optimal results while maintaining environmental standards.
2. Booking and Scheduling
Booking Process
- Customers can schedule services via phone, email, or our online booking system.
- Appointments are subject to availability and confirmation.
- We recommend scheduling services at least one week in advance to secure preferred dates and times.
Rescheduling and Cancellations
- Any changes to the scheduled appointment must be made at least 48 hours in advance.
- Late cancellations may incur a fee.
3. Pricing and Payment
Our pricing is competitive and varies based on the scope of work, size of the property, and specific services required. A detailed quote will be provided after an initial consultation.
Payment Terms
- Payments are due upon completion of services.
- We accept various payment methods including cash, credit/debit cards, and electronic transfers.
- Invoices will be issued detailing the services rendered and corresponding costs.
4. Customer Responsibilities
To ensure the highest quality of service, customers are expected to:
- Provide clear access to the areas to be cleaned.
- Inform us of any specific concerns or areas requiring special attention.
- Remove or secure valuable or fragile items that may be affected by the cleaning process.
5. Service Guarantees
Quality Assurance
We stand by the quality of our work and offer a satisfaction guarantee. If the customer is not fully satisfied with the results, we will address the issue promptly to ensure satisfaction.
Limitation of Liability
- While we take utmost care during the cleaning process, we are not liable for unforeseen damages caused by existing property conditions.
- Customers are encouraged to inform us of any pre-existing issues prior to service commencement.
6. Health and Safety
We adhere to strict health and safety protocols to protect both our employees and customers. This includes the use of appropriate personal protective equipment (PPE) and environmentally safe cleaning agents.
Environmental Responsibility
Our pressure washing methods are designed to minimize environmental impact. We utilize biodegradable detergents and ensure proper disposal of wastewater in compliance with local regulations.
7. Privacy Policy
Customer privacy is of utmost importance to us. We collect only the necessary information required to provide our services and do not share personal data with third parties.
8. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Customers will be notified of any significant changes through email or our official communication channels.
9. Governing Law
These terms and conditions are governed by the laws of the Province of Alberta. Any disputes arising from the use of our services will be subject to the jurisdiction of the local courts in Edmonton.
10. Acceptance of Terms
By booking and utilizing our pressure washing services, customers agree to abide by these terms and conditions. If you have any questions or require further clarification, please contact our customer service team prior to scheduling your service.